FAQ

Balance is a mobile application providing an instant way to transfer money and get exclusive privileges across your favorite brands in the UAE. Leveraging the highest level of security, Balance allows you to connect your credit card or bank account, add money to your wallet, and transfer funds between your friends, family, and anyone else with a Balance account.

  • Download the Balance application for free from the Apple App Store.

  • Register using a UAE mobile number.

  • Verify yourself using your Emirates ID and a selfie. This takes a few minutes.

  • Add money to your account using Apple Pay, Debit Card, Credit Card, or Bank Account. We only allow UAE-issued cards and bank accounts at this time.

  • Invite your friends, family, and contacts to build your community on Balance.

  • Send and request funds in an instant to any verified contact on Balance.

Balance brings you exclusive promotions across your favorite brands specifically tailored to you.

That coffee that you love every morning or your weekend retail therapy? Feel pampered with offers tailored to you directly applied to your payments. Like prizes? We have weekly giveaways to keep you feeling spoiled with goodies.

Keep checking the app to learn more.

What is Balance?

Balance is a mobile application providing an instant way to transfer money and get exclusive privileges across your favorite brands in the UAE. Leveraging the highest level of security, Balance allows you to connect your credit card or bank account, add money to your wallet, and transfer funds between your friends, family, and anyone else with a Balance account.

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