I am unable to generate a QR code
Try updating your Balance app. If the app is up to date, restart it and try generating a QR code one more time.
Adding Debit and Credit Cards
How do I add my debit/credit card to my Balance account? Which cards can I add on Balance? Why am I not able to add my debit/credit card? How can I remove a debit/credit card from my Balance Wallet? Can I edit the debit/credit card details of a card I have already added to my Balance Wallet? Why was I charged 1 AED after adding a new debit/credit card? I was charged for an unknown transaction. How many debit/credit cards can I add to my Balance Wallet? What happens if my debit/credit card expires?Using ApplePay as a source of funds
Why is ApplePay not showing up as a source of funds in my Balance Wallet?Adding a bank account as a source of funds
How do I add a bank account to my Balance Wallet? Which banks are accepted on Balance? How can I add my sub accounts to my Balance Wallet? What is the cooling period for adding a new bank account? How do I remove a bank account from my Balance Wallet? Why am I unable to add a specific bank account?Adding money through cards
How can I add money to my Balance Wallet using a debit/credit card? What are the monthly transaction limits of my debit/credit cards on Balance? What if I face an error while adding money to my Balance Wallet? Where can I check my transaction history of money I have added to my Balance Wallet?Adding money through a Bank account
How can I add money to my Balance Wallet using a bank account? Will there be a cooling period before adding money from a new bank account? Is there a top up limit for adding money from a bank account? Will I be able to choose to add money from a sub account of my main bank account?
Try updating your Balance app. If the app is up to date, restart it and try generating a QR code one more time.
Try updating your Balance app. If the app is up to date, restart it and try generating a QR code one more time.
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