Adding Debit and Credit Cards
Using ApplePay as a source of funds
Adding a bank account as a source of funds
Adding money through cards
Adding money through a Bank account
How can I send money to someone through Balance?
Can I send money to a friend in another country?
Currently, we are only serving residents of the UAE. Invite your friends and family to Balance using the invitation feature.
What happens if I send money to the wrong person?
Once the credit is sent, we cannot reverse the transaction.Always confirm the profile to whom you are sending money to, before confirming send.
Are there any fees when transferring money on Balance?
No, there are no fees charged to users to send money to people and businesses on Balance.
Can I send money to a friend who is not registered and active on Balance?
No, you may only exchange funds between active and verified Balance accounts.
What will happen if I decline a money request from a friend?
The friend who requested the money will receive the following message:“John D. has declined your request for AED 10.00. Tap to view”.
Receive an invitation link to your mobile number.
Please rotate your deviceto navigate.